Faculty FAQ's


A referral should be made within the first three weeks of the class while there is still an opportunity for student success. However, a referral may be made at any time during the semester.

An Early Alert form should be sent as soon as a student meets one or more of the following criteria:

  • Has accumulated three consecutive absences (without notification to faculty and/or Dean's Office)
  • Is struggling academically (failing to submit work and/or performing below academic standards)
  • Is struggling to transition into higher education

Follow these steps to make a referral:

  • Log into the myShip Portal
  • The Early Alert Program is accessible under two tabs:
    • Faculty tab: Tools
      • Click on Student Success Collaborative - - NEW
    • Employee tab: Tools
      • Look for title: Other Support Tools
      • Click on Student Success Collaborative Campus - - NEW
    • On the right side of the page, you should read the title Actions
    • Under Actions, click Issue an Alert
  1. Once a referral is received, the Early Alert Coordinator will:
    1. Make initial contact with the student via email or phone to request an appointment
    2. Include student's advisor in the initial student email communication
    3. Acknowledge the referring faculty/staff member within one business day
    4. May email the student's teaching faculty requesting status on her/his academic progress
  1. Once a line of communication is established, the Early Alert Coordinator will:
    1. Facilitate a conversation with the student (goal: exploration of the student's barriers to her/his success)
    2. If needed: refer student to appropriate campus resource
    3. If needed: schedule follow-up appointment with student
    4. Follow-up with the referring faculty/staff member