MANAGEMENT SKILLS WORKSHOP

EMPOWERMENT
RESOLVING DAY-TO-DAY CONFLICTS
TEAM BUILDING
GIVING CONSTRUCTIVE CRITICISM

EMPOWERMENT

Is there a misalignment between responsibility and authority that prohibits positive end results? Learn how to put out the "fires". Learn the skills to induce and enable people to give and to take responsibility with the ease of empowerment.

RESOLVING DAY-TO-DAY CONFLICTS

Enhance your abilities to construct and communicate to achieve the goal of your situation without compromising and resulting in a lose-lose situation. Learn the tools to control your emotions and understand the other persons point of view, resolving in a win-win situation.

TEAM BUILDING

Enhance your ability to convert a group which is supposed to be a team, into a motivated close-knit crew operating on a coherent strategy as well as synchronized tactics. Learn how to use the "Prerequisite Tree" to convert concerns into intermediate objectives.

GIVING CONSTRUCTIVE CRITICISM

Learn how to effectively communicate with your peers. Know when to support a good idea and how to let go of a bad idea without offending your peers using "Negative Branches".

The Frehn Center for Professional & Organizational Development
John L. Grove College of Business
 Shippensburg University

(717) 477-1430

frehncenter@ship.edu