IDDS Workshop Schedule

IDDS offers a wide variety of workshops. If the time of the workshop does not fit your schedule, please contact us for a one-to-one appointment!

View Calendar 

REGISTRATION REQUIRED
Register via email at idds@ship.edu. Please include the name and date of the workshop in your email. 

January Workshop Sessions 

All workshops will take place in the IDDS lab, LL012. 

What's New in D2L

1/23 - 3:30pm to 4:30pm
1/25 - 9:00am to 10:00am
1/29 - 2:00pm to 3:00pm
1/31 - 8:00am to 9:00am

February Workshop Sessions

Bb Collaborate

2/04 - 2:00pm to 3:00pm
2/07 - 9:30am to 10:30am
2/15 - 2:00pm to 3:00pm
2/20 - 9:00am to 10:00am
2/21 - 12:30pm to 1:30pm
2/27 - 1:00pm to 2:00pm

What's New in D2L
2/11 - 10:00am to 11:00am
2/13 - 2:00pm to 3:00pm

We're available for one-to-one consultation!
If there is a class that you would like to take, please call and we can schedule a one-to-one session with you. 

IDDS Events

IDDS provides a 4 Week Online Desire2Learn course for those teaching through the Office of Extended Studies during the Summer. Check back for course times and dates.

Brown Bag Lunch 

Join us for our first Brown Bag Lunch. Our topic is Wikis in the Classroom. Bring you own brown bag lunch--we'll supply the drinks and dessert! Date: TBA

Interim Director of IDDS & Ship Desire2Learn Campus Administrator

Donna Panzo, Doctoral Student, Pepperdine University
Office: Lehman Library room 014
Phone: 717.477.1123 x3439
Email: dmpanz@ship.edu 

 FAQ - Frequently Asked Questions

The FAQ (Frequently Asked Questions) tool enables instructors to provide answers to common questions that students might have when using Learning Environment or accessing a course. These questions must be organized into categories. Some general categories might include Login Information, General Information, Assignment FAQs, etc.

Access the FAQ tool for the First Time

1. By default, the FAQ area is disabled.
2. Click on Edit Course.
3. Click on the Tools link.
4. Click on the checkbox beside the FAQ tool.
5. Click on the green checkmark.
6. Click on the Save button. (It may take a few minutes for the FAQ link to appear in the red navigation bar.
7. Click on the FAQ link in the red navigation bar.

Access the FAQ tool once it appears in the red navigation bar by clicking on the FAQ link.

Create an FAQ category

1. On the Manage FAQ page, click New Category in the top tool menu.
2. On the New FAQ Category page, type the name of the new category in the Name field. For example, the category “Research Methods” would logically contain FAQs about methods of research. Tip A good category name allows visitors to understand the general topic of that category.
3. Type an optional Description for the category, to help with identifying what the category should contain.
4. Click Save to save the category or Save and New to save it and create another one

Create an FAQ question

1. On the Manage FAQ page, click New Question on the top tool menu.
2. On the New Question page, select a category for the question in the Category drop-down list. Each question must belong to a category.
   Tip To add a new category, click the New Category link. In the New FAQ Category pop-up, type a Name and Description for the new category and click Save.
3. Type the Question text.
4. Type the Answer to the question.
5. Click on the Save button to save the new question or the Save and New button to save it and create another one.

Preview an FAQ as other users see it

1. On the Manage FAQ page click Preview from the action bar. To view the questions in a specific category, select the required category from the Category drop-down list.

Edit a category

1. On the Manage FAQ page, click the name of the FAQ category.
2. On the Edit FAQ Category page, make the required changes and click on the Save button.

Edit a question

1. On the Manage FAQ page, click the name of the question.
2. On the Edit Question page, make the required changes and click on the Save button.

Note To change the question’s category, select the desired category from the Category drop-down list.

Edit multiple questions

1. On the Manage FAQ page, select the check boxes next to all the questions.
2. Click on the Edit Multiple Questions icon (double pencil) at the top or bottom of the Category/Question list.
3. On the Edit Multiple Questions page, make the required changes to each of the questions and click on the Save button.

Reorder questions or categories

1. On the Manage FAQ page, click on the Reorder button on the top tool menu.
2. On the Reorder page, change the values in the Sort Order field for the required questions or FAQ categories and click on the Save button.

Delete a category or question

1. On the Manage FAQ page, delete a category or question by clicking on the Delete icon beside the name of the FAQ category or question.

Note: Deleting an FAQ category also deletes all the questions in that category.

Delete multiple questions

1. On the Manage FAQ page, delete questions by selecting the check boxes next to the questions.
2. Click the on the Delete Multiple Questions icon at the top or bottom of the Category/Question list.