Clearing Cache - Internet Explorer 9 & 10

Clear Cache Basics

  1. Select Tools > Safety > Delete browsing history....

    Cache Delete browser history
  2. Uncheck Preserve Favorites website data. Check Temporary Internet Files and Cookies then click Delete.

    Cache Delete browser history 2
  3. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.

Further Troubleshooting

The basic procedure for clearing cache and cookies should work for the majority of websites, but certain website and applications require a more thorough procedure. If you are still having cacheing issues:

  1. Close out of Internet Options. Click on Tools and select Developer Tools.

    cache 9 Dev tools
  2. In the Developer Tools window, click on Cache and select Clear Browser Cache...

    Cache 9 clear browser cache
  3. Click Yes to confirm the clearing of the browser cache.

    Cache 9 confirm clear