Location and Hours

The Faculty/Staff Helpdesk is located in the Mathematics and Computing Technologies Center (MCT), on the first floor in Room MCT 071 as part of the Computer Technologies Center.

Summer 2014 
Faculty/Staff Help Desk Phone Support Hours:




7:00 AM to 4:30 PM


7:00 AM to 4:30 PM


7:00 AM to 4:30 PM


7:00 AM to 4:30 PM


7:00 AM to 4:30 PM



Walk-in support is available from 8 AM - 4:30 PM on Monday-Friday during the Summer 2014 terms.  Hours listed above are call-in and e-mail support only.

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Useful Links

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Where is the Faculty/Staff Helpdesk Located?   

  • The Shippensburg University Faculty/Staff Helpdesk is part of the Computing Technologies Center and is located in MCT 071 on the first floor of the Mathematics and Computing Technologies Center.

What is the phone number to the Faculty/Staff Helpdesk?

  • On-campus phone:  Dial extension 4357 and choose Option 2
  • Off-campus phones & cell phones:  Dial (717)-477-4357 and choose Option 2
  • A Faculty/Staff Helpdesk Support Technician will answer the call during business hours. 
  • Users calling in after hours will need to leave a detailed message that includes their name, a phone number where they can be reached, and a brief description of the issue.

What is the e-mail address for the Faculty/Staff Helpdesk?

  • The Shippensburg Faculty/Staff Helpdesk e-mail address is
  • This e-mail address is checked multiple times throughout the day even over the summer months.

When is the Faculty/Staff Help Desk open?

  • The Shippensburg Faculty/Staff Helpdesk is open Monday thru Friday during the week. The hours are as follows:
Monday 7:00am - 5:00pm
Tuesday 7:00am - 5:00pm
Wednesday 7:00am - 5:00pm
Thursday 7:00am - 5:00pm
Friday 7:00am - 5:00pm
Saturday Closed
Sunday Closed