Instructions & Walkthroughs

Welcome to the Shippensburg University Faculty/Staff Help Desk's Instructions and Walkthroughs page. This page includes walkthroughs for checking e-mail, filling out op-scan forms, setting up and checking your barracuda spam filter, and many other helpful instructions. Take a look at the page to see if there is a walkthrough that is helpful for you.

If you run into issues following a walkthrough, or have additional questions, the Faculty/Staff Help Desk is here to help you with your technical support needs. Please feel free to call us (x4357 option 2) or send us an e-mail ( and we'll be glad to help!

Computer/Network Walkthroughs

How to Find Your Computer Name

How to Find Network Information

Off campus network drive access - PC

Off campus network drive access - Mac

Removing Pre-Existing Antivirus prior to Sophos Install

T-Drive File Recovery

Disable Common Pop-up Blockers

E-mail/Mobile Device Walkthroughs

Barracuda Instructions

Outlook Delegate Instructions

Set-up Outlook Anywhere

Shippensburg Email Setup for Android

Shippensburg Email Setup for iPhone

Shippensburg Email Setup for Windows Mobile 6.1