Instructions & Walkthroughs

Welcome to the Shippensburg University Faculty/Staff Help Desk's Instructions and Walkthroughs page.  This page includes walkthroughs for checking e-mail, filling out op-scan forms, setting up and checking your barracuda spam filter, and many other helpful instructions.  Take a look at the page to see if there is a walkthrough that is helpful for you. 

If you run into issues following a walkthrough, or have additional questions, the Faculty/Staff Help Desk is here to help  you with your technical support needs.  Please feel free to call us (x4357 option 2) or send us an e-mail (helpdesk@ship.edu) and we'll be glad to help!

Computer/Network Walkthroughs

How to Find Your Computer Name

How to Find Network Information

How to use FTP for Personal Network Folder Access

Removing Pre-Existing Antivirus prior to Sophos Install

 

E-mail/Mobile Device Walkthroughs

Barracuda Instructions

Outlook Delegate Instructions

Set-up Outlook Anywhere

Set-up Exchange on the iPhone

Set-up Windows Mobile 6: ActiveSync