Student Helpdesk
Student Resources
Student Tech-Tools
Purchasing Info

Student Helpdesk Links

717-477-1639
helpdesk@ship.edu
 

Student Helpdesk Home
Student Helpdesk FAQs

Faculty/Staff Help Desk
Computer Services
Media Services
Campus Wireless Info
E-mail Access 

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Location

The Student Helpdesk is located in the Ezra Lehman Library at the main lobby entrance.

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Hours

Summer Term V Hours: 

Sun: Closed
Mon: 9 AM - 4 PM
Tues: 9 AM - 4 PM
Wed: 9 AM - 4 PM
Thurs: 9 AM - 4 PM
Fri: 9 AM - 4 PM
Sat: Closed

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Computing and Network Usage

SU Network Acceptable Use

Electronic Communication

Swataney (Student Handbook)

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Sophos Antivirus Installation - Recommended Antivirus
(University members only)

As a service to the University community  the Shippensburg Student Help Desk provides a recommendation of an antivirus product to help faculty, staff, and students stay protected during their online browsing on their personal machines.  Sophos Antivirus is an excellent suite of antivirus software.  The Student Help Desk recommendation of this software verses other industry leaseders is based on personal testing results against known malware as well as numerous independent company reviews of this software.  The software has proven multiple times to be highly effective at proactively preventing machines from virus infection.

Sophos has been providing enterprise-level information technology security for 20 years.  Sophos Antivirus has performed well in many reviews administered by non-biased third party testing agencies.  Individual testing within the Shippensburg University CTC was also performed and Sophos outperformed our previous solution in all categories.  Therefore, we are excited to offer the Sophos Antivirus software available free of charge to our students, staff, and faculty for personal and home use. 

Windows Users:  Sophos Antivirus Download

MAC Users:  Sophos Antivirus Download
(must use Firefox, Chrome, or Opera)

  

Avira Free Antivirus Installation - Alternative Antivirus

 There are a few free antivirus software products to choose from today including Avira, AVG and Avast.  All of these products provide a level of protection against viruses and other malware. Through our own testing as well as numerous independent agency tests, Avira emerged as the best proactive detection agent of these three products.  Please visit the page below for more information.

Click here to visit the Avira Free download page

 

 

For additional questions or assistance with installing the software, please contact the Student Helpdesk at 717-477-1639 or stop in MCT054 to visit the Helpdesk in person.  If you have your laptop and student ID with you, then we can take care of the installation for you on the spot!