Printing & Quota Information

Every student currently enrolled in classes at Shippensburg University has the ability to print in any of the public Microcomputer Labs.  Faculty and staff also have this ability.  The Microcomputer Labs use Pharos print release station technology to assist in controlling print jobs that may be accidentally sent to the printer.  The system also helps to restrict those who abuse their print privileges from printing in the computer labs.  This technology requires that faculty, staff and students swipe their SU ID card on a print release station before their job actually gets sent to the printer.

PRINTING IN A MICROCOMPUTER LAB

The following are the necessary steps to print a document in any campus Microcomputer Lab that has a Pharos print station attached to it.

1. The lab user prints their document or file from the PC they are logged in to.  The print job gets sent to the Pharos release station.
2. The lab user must swipe their SU ID card at the Pharos release station.  Their print job will show up on the screen.  Clicking the ‘Print’ button will release the job to the printer and deduct the shown total from their print quota balance.

For this process to work properly, the student must be logged in to the workstation with their own student User ID and password.  They also must be using their own SU ID card and will not be able to swipe someone else’s ID card to release a print job since everyone’s User ID (e-mail address) and SU ID card number are linked together.

Students failing to bring their ID card with them to the lab are not permitted to print.  Please instruct these students to go and get their ID in this situation.  If their ID is lost, they may visit University Police to obtain a new one.

PRINT QUOTA INFORMATION

Students will have a print quota of 400 pages plus a 100 page grace limit (or a total of $20.00 credit) per semester.  Since this quota is treated as a dollar amount by the Pharos printing system, each black and white print deducts a total of $0.04 from your balance.  For labs with color printers, each page printed deducts $0.40 (10 pages) from your balance.  This balance is not charged until a lab user swipes their SU ID card at a Pharos release station and clicks on their print job to release it.

Anyone may check their print quota balance by swiping their Ship ID card at any print release station.

Pages that are printed in duplex (double-sided) only cost one page per two pages.  All students are encouraged to use the duplex option that is available in all of our public labs.  To duplex a print job, follow these steps:

1. Open the file or document you wish to print and go to ‘File > Print’.
2. From the list of available printers at the top of the print dialog box, choose the printer with the ‘Double Sided’ option.
3. Adjust any additional print options and then click ‘OK’.
4. Release your job from the Pharos release station.

A few additional print quota notes:

• If any students have questions about the print quota or how it works, details are provided on the Microlab web site at http://www.ship.edu/Microlabs/Employees
   
• If the printer jams or acts abnormally and a lab user is required to release their print job again, they may fill out the ‘Print Charge Dispute Form’ found on the Microlab’s web site.
   
• If a user’s balance reaches $0.00 and they urgently need to print a document (an “emergency” situation), instruct the student to e-mail the file to you.  You may then open and print the document, releasing it with your own ID card.  In the event that this situation occurs, please e-mail microlabs@ship.edu with your name, the student’s name, and also the number of pages printed so your account may be reimbursed.
   
• When a student’s balance reaches $0.00, they must purchase more pages by visiting the Student Accounts Office in OM 100 or by calling (717) 477-1211.
   
• To release a student’s document if they do not have their ID Card, use the Pharos Remote System.  The instructions to use this program are located in this binder.