Virtual Orientation FAQs
What kind of technology will I need to attend the virtual orientation program?
For our virtual orientation we will be using the Zoom platform. Zoom is a video conferencing software that allows you to virtually interact with us as you participate in your Virtual Orientation program. If you do not have access to technology for this virtual orientation, please email email@example.com.
Zoom System Requirements:
- An internet connection – broadband wired or wireless (3G or 4G/LTE). Minimum bandwidth is 600kbps (up/down) and recommended is 1.5 Mbps (up/down). Check your Internet bandwidth using Speedtest (Links to an external site.).
- A microphone – built-in to your computer or USB plug-in or wireless Bluetooth.
- Built-in headset jack from laptop or desktop. Even if your laptop or desktop has speakers, you must plug in a headset so that the sound from the speakers does not cause an echo in the Zoom meeting. Any headset with a 3.5mm plug will plug in.
Will this virtual program be for students and parent/family?
The virtual program that is schedule for your pre-selected orientation date will just be for incoming students. We are hosting a separate Parent/Family virtual orientation program in late July.
What will this Virtual Orientation entail?
Virtual Orientation, you will:
- Participate in small group discussions with Orientation Leaders
- Create connections with other incoming students
- Learn about our First-Year Experience and opportunities that lie ahead
- Understand academic expectations and receive your class schedule
- Receive important financial aid and billing information
- Get answers to all your “new at Ship” questions
Does tuition need to be paid at orientation?
Shippensburg University's tuition and fees are set by the State System of Higher Education's Board of Governors and/or Shippensburg University's Council of Trustees.
Your Shippensburg University billing statement is now available online. All bills are provided electronically at myShip. You will NOT receive a paper bill in the mail. Students will receive an email, at their Shippensburg University email address, when the semester bill is available. For more information regarding your bill click here.
Can I change my major after/during orientation?
It is not uncommon for a first year student to change their major at least once. We ask all those who are eligible to change their major do so 2 weeks prior to their orientation date in order to accurate schedule Fall classes. To change major before classes begin, students will need to contact the Office of Admissions. Once the semester begins, all changes would be worked through with the student's academic advisor.
Will I be able to purchase books at New Student Orientation?
Not all textbooks will not be available for purchase in early summer. Dates for textbooks availability will be posted on the University Store website at ship.bsktr.com. For additional FAQ information regarding purchasing your books, visit https://www.bkstr.com/shippensburgstore/help-faq/textbook-faqs
I have not taken all of my Placement Tests, should I still attend my Orientation Session?
Any student who has been notified by the Placement Testing Office that they must complete placement testing should do so before their Orientation visit. For more information click here.
How does roommate matching work for room assignments?
The Housing Office uses My College Roomie for students to be able to meet their future roommates. After students sign the housing agreement and pay the deposit, they automatically receive an invitation to My College Roomie. In this platform, future residents can see all other students in their incoming class. Students take a 20-question survey and can filter potential roommates by lifestyle, preferences and academic interests.
Is there a two-year residency requirement?
Entering first-year, transfer, or readmitted students having fewer than 60 (between 1-59) earned transfer undergraduate college level credits accepted by Shippensburg University by the first day of classes of the semester of enrollment are required to reside in university housing. All second-year students under 60 earned undergraduate college level credits are required to live on campus.
Exceptions to this policy include those first-year or second year students who reside full-time within the home of their parents or legal guardians within 35 miles of campus, those who are 21 years of age or older, and/or those who are legally married.
A special exemption will be made for students who have completed their first year live-on requirement: If a student achieves a 3.2 GPA or higher at the end of the full academic year of fulfilling the housing live-on requirement (two semesters), they are eligible to submit a "Request for an exemption of the residency requirement" by June 1st, and upon approval will be formally cancelled by the Housing and Residence Life office for term of the agreement.
How do I select a room?
Students can select rooms in one of two ways in the MyHousing system in the myShip portal. Students will receive informational emails with instructions on how to select rooms in the interactive system.
- Incoming students interested in Living Learning Communities (LLCs) can select a room right after signing the housing agreement and paying the deposit.
- Incoming students not interested in Living Learning Communities can select their room when the room selection process starts in February. The first of the matching roommates to select the room will pull the other roommate into the room. Students will only see rooms that will accommodate all matching roommates.
What if I do not select a room in the selection process?
If you do not select a room as part of the selection processes, you can set hall and living preferences in your MyHousing portal. Housing and Residence Life will place you at the end of the process in May based on any preferences in the MyHousing portal. Any questions about special accommodations can be emailed to firstname.lastname@example.org.
Can I live on campus all four years while attending Shippensburg University?
Yes, returning students have the ability to sign up to live on campus all of their years while I enrolled at Shippensburg University.
Can students have their own microwave and refrigerator?
Each room is allowed to have up to one microwave and one mini fridge. For a traditional-style residence hall room, this would equate to one set for both students living in the room. For a suite-styled residence hall room, this would equate to one set in each bedroom as well as one set in the common area, however, most suite-style residents decide to have one set placed in the common area and forgo the additional sets in the individual bedrooms. Refrigerators are permitted in each bedroom as well as the kitchenettes and can be no greater than 3 amps and 4.3 cu. ft. One microwave with a maximum wattage of 750 is permitted per room or suite.
What residence halls are open to first year students?
All residence halls will have first-year students residing in them except for Mowrey Hall. McLean hall (traditional-style), Naugle, Seavers, Harley, McCune, Kieffer and Lackhove (all suite-style) will house first year students with the general population. Mowrey Hall (traditional-style) houses graduate students. Seavers and Naugle are first year students only.
What is the guest visitation policy for the residence halls?
Students must sign in their guest with the desk assistant at the front desk of each residence hall on campus. Their guest must be over 18 years old and can stay for no more than 48 consecutive hours within a seven day period.
Where do students moving onto campus early (sports, band, ASP) move into?
Early move in students typically move directly into their fall residence. The only exception to this is the entire football team, which stays together in one residence hall, and will move into their respective residence rooms closer to the beginning of the school year.
How does the laundry system work?
There is no cost to use the washers or the dryers located in each of the residence halls. Laundry facilities are located inside each residence hall. For traditional-style halls, laundry facilities are located on the ground floor, whereas the suite-style halls have a few machines on each floor. How are the residence halls cleaned? All common areas in traditional-style residence halls (lounges, hallways, lobbies and bathrooms) are cleaned daily by custodial staff. Traditional-style hall residents only have to clean their residence room throughout the year. Suite-style residence rooms (bedroom, bathroom, communal space) have to be cleaned by the residents of that room. The custodial staffs in those buildings will clean the building-wide common areas (lounges, kitchens, hallways).
What are Living Learning Communities?
Living Learning Communities are a group of students who live on the same floor and share common academic or social interests. In your LLC, you will build new relationships with other students, faculty and staff, while concentrating on your personal passions. Students live together by majors, such as first year biology students, or business majors, and LLCs are created around lifestyle interests, such as engaging service and healthy living. In your LLC, you will also enjoy benefits such as simplified scheduling, living in suite-style housing custom designed for LLCs, and the ability to choose your roommates.
Does my room come with cable TV and a phone? Access to the Xfinity Stream app is included with your campus housing. With Xfinity Stream, you can watch live TV, sports and thousands of On Demand shows and movies anytime, anywhere. Streaming is available on your laptop, desktop, and mobile devices. Use your school login to get started at www.xfinityoncampus.com, then download the Xfinity Stream app to watch on all your devices.
What kind of internet service is available in the residence halls?
High speed wireless access to the campus network is available throughout all of the areas of the new suite buildings. Additionally, each residence hall room is equipped with a hard-wired Ethernet jack. Wireless internet routers are not permitted in the residence halls.
Do I receive mail at my residence hall?
Mail services for students are located at the UPS store in the CUB. All mail and packages are sent and delivered at this location. Mail and packages are not able to be sent directly to a residence hall.
Can I control my own heat and air conditioning?
Thermostat controls are present in each unit for heat and air conditioning. The university sets the standard temperature ranges for heating and cooling. However, students have the ability to adjust the temperature within the temperature range. Starting in the Summer of 2020, air conditioning will be available in all McLean Hall rooms.
Are trash and recycling available in the buildings?
Trash and recycling rooms are centrally located on each of the floors.
What furnishings are included in each suite type?
All united type bedrooms contain one dresser, one bed, one desk, one closet and one desk chair per resident. The dressers are stackable and the beds are bunkable. Unit C contains two arm chairs and one TV in its common area. Units D and E contain one dining table with four chairs, one sofa, one end table, one arm chair, one coffee table and one TV stand. Unit F contains one sofa, one end table, one arm chair, one coffee table and one TV stand. McLean has built in dressers and closets. Desks, pedestal drawers, desk chairs and beds are able to be moved around the room.
What window treatments are provided?
Mini blinds are provided for each window in the residence halls. There are no curtain rods. Curtain rods may not be permanently affixed, however, tension rods are permitted.
What are the sizes of the beds and mattresses?
The mattresses that are considered “extra-long” twin are 36” x 80”. The mattresses that are standard twin are 36” x 76”. Extra-long linens should be purchased for the beds in the six suite residence halls. The six suite residence halls have extra-long twin beds and the two traditional halls have standard twin beds.
What are the safety amenities in the residence halls?
All of the residence halls are locked 24 hours a day and are accessible by ID card only. Internal entrances to living communities, elevators and stairwells are also locked 24 hours a day and are accessible by ID card only. There are also several monitored security cameras through the interior and exterior of the buildings.
What do I need to bring to my suite?
Residents must provide their own standard 72” length shower curtain, toilet paper, cleaning supplies, refrigerator and microwave. Food prep areas in units C, D, E and F have space available for refrigerators and microwaves.
Where can we purchase a parking decal and how much does it cost?
The cost for all student parking decals is $75.00 for the first decal; additional decals for the same student are $10.00. Permits are valid from September 1 of each year to August 31 of the following year. Parking decal purchases are nonrefundable.
Once parking decals are available, students can go online and follow the instructions to register their vehicles.
Are first-year students allowed to have a car on campus?
Yes, first-year students are allowed to have a car on campus. There are specific parking lots for residential students to park their cars in; residential and storage lots. A parking lot map can be found here.
For more information regarding parking and campus safety click here.
When do we pick a meal plan and when do we pay for the meal plan? Meal Plan selection can start as early as new student orientation. If no selection is made you may select your meal plan once your tuition bill is received. Your meal plan is listed on your tuition bill. Meal plans may be changed online through the Sunday before the start of the semester. Once the semester begins meal plan changes must be made through the Student Accounts Office. Increases to meal plans may be made at any time throughout the entire semester. Decreases in meal plans can only be made through the second week of the semester.
How do flex dollars work?
At Shippensburg University all of the meal plans come with FLEX dollars. FLEX works like a debit card, and funds are deposited into your account as part of your meal plan. These dollars are a great option to make purchases in retail locations above your meal exchange. These can also be used at Starbucks, for sushi or for grocery, and health and beauty items in our on campus convenience store. Unused FLEX will rollover from Fall to Spring Semester.
How does Dining Services handle food allergies/ diabetic menus?
All food in the main dining halls is sufficiently marked with specific allergy information. Additional allergy concerns can be handled by speaking with the Director of Dining Services or Executive Chef at 717-477-1619. Information regarding meal choices and nutrition can be found at dineoncampus.com/ship where a list of items offered for the day and their nutritional content is located.
Where can I locate the health forms that are required by all incoming students?
A list of required health forms can be found online. These forms should be completed prior to arriving on campus.
Is there a fee to make an appointment at the health center? Does the health center bill insurance?
Our University's health Services are available to all undergraduate and graduate students who have paid the comprehensive health fee, which is billed as part of your tuition and fees. Check out the services offered here at Etter! (hyperlink:
Where is the closest hospital if a student requires emergency care?
Sometimes emergencies happen overnight, when our health center isn’t open. If you or a friend becomes seriously ill or injured between 8:00 p.m. and 9:00 a.m., contact your resident assistant, Campus Police, or go to the nearest Emergency Room.
How do students fill their prescriptions?
Prescriptions can be filled at any local pharmacy. There are various chain pharmacies in the Shippensburg community to choose from based on student preference and insurance requirements. Henry’s Pharmacy, located in downtown Shippensburg will deliver medications to students on campus.
**Please note that Etter Health Center does not dispense prescription medications. Maintenance prescriptions should be continued from your PCP at home. If needed, they can call your refills in to the local Shippensburg pharmacy. The physician at Etter Health Center may prescribe medications for acute illnesses and injuries. These prescriptions are sent electronically to any local pharmacy within the Shippensburg community based on student preference.
Where and when do we go to order textbooks?
As soon as you have scheduled your courses you can go and purchase the textbooks. Information on what textbooks you need to purchase for you classes, the return policy, and buyback terms/rates can be found on the bookstore's website.
When and how do students pay for tuition costs?
Students can pay for their tuition by logging into their myShip account. Fall bills will be available online approximately early-July and will be due mid-August. Spring bills will be available online mid-November and will be due early January.
Where do students find the FERPA form for Student Accounts?
As federal privacy laws prohibit the Student Accounts office from releasing student information to anyone other than the student, the student must complete a FERPA waiver with the Student Accounts office in person. This is not something that can be downloaded and sent via fax, email or mail. Once done, the student will select a pass code to give to relatives or anyone who is assisting with payment. When the parent or relative calls or emails, they must have the student’s name, SU ID number and pass code available for any information to be supplied regarding billing and payment. For hours and more information, visit www.ship.edu/student_accounts/.
How much is the tuition cost for this upcoming school year?
Tuition information for the current and upcoming school year can be found at www.ship.edu/Student_Accounts/Tuition_and_Fees/.
Does Ship offer scholarships to new incoming students?
Yes, scholarships are offered to first year students on both merit and financial need. Shippensburg does not require a separate application to receive a scholarship. Please visit https://www.ship.edu/financial_aid/scholarships/ for more information.
My parent/family/friend has a 529 or college savings plan for me. How do we access those funds?
Please contact the College Savings Plan directly. It is possible they will require a copy of the bill (printable from the MyShip portal) to send payment to the University directly or they would simply require a phone call requesting a distribution to you or SHIP. Further, these payments (along with all payments) are facilitated through the billing office at Ship – Student Accounts. Please contact Student Accounts if you plan to pay using a College Savings Plan as payments can be delayed past the billing due date – 717-477-1211 or email@example.com.
Where do students fill out the Master Promissory Note and Entrance Counseling forms for student loans? Students should complete an electronic Master Promissory Note (eMPN) and Entrance Counseling form in order to borrow a Federal Direct Loan at www.studentloans.gov. The Federal School Code for Shippensburg University is 003326.
My aid is not enough to cover my bill. How do I close the gap?
You can always make a payment to the University for the balance due or set up a payment plan. Beyond that, you and/or your parent can apply for an additional loan to help cover your costs. The options include a Federal Parent PLUS loan your parent can apply and seek approval for at https://studentloans.gov. If approved, they are not obligated to take out this loan for you, but they can to cover whatever gap you may have. If they are denied, we can increase your federal student loan offer by up to $4000 for the year. The other option is for the student to seek a private, educational loan through a third party lender of your choosing (local bank/credit union/list of lenders on our website), but the student would require a credit-worthy co-signer.
Where can students find postings for on-campus jobs?
Students can find postings for on campus jobs on Ship Career Connection via the Career, Mentoring, and Professional Development Center.
When can students start to apply for on-campus jobs?
Shippensburg University students can begin applying to jobs when they see the positions posted via Ship Career Connection.
Can students who are not on financial aid secure jobs on campus?
All students have the ability to look for on campus employment as well as apply to open positions. Employment can be found via Ship Career Connection and each job posting identifies if it is Federal Work Study (FWS) or Student Employment.
When are AP credits and college transfer-credits applied and how are students notified?
Information on AP and CLEP questions can be found at www.ship.edu/Admissions/(CLEP)_Credit___AP_Credit/. Credits are applied as soon as records are sent to the Registrar’s office. Information regarding transfer credits can be found at www.ship.edu/Admissions/Transfers/Course_Equivalencies/and are applied to a student's record when transcripts are sent from the institution in question to Shippensburg University's Registrar’s office.
How are students scheduled for their classes?
The Registrar schedules all first-year students for their first semester’s classes. After the first semester, students may schedule their own classes over the campus intranet after they have consulted with their academic advisors.
Can you change your class schedule after Orientation?
Online schedule adjustment for the fall semester for all students (except new freshmen) will be available through myShip at https://my.ship.edu beginning on August 1. To schedule courses that require permission, you must obtain an override from the department office beginning August 1. First semester freshmen are not permitted to adjust schedules during their first term at Shippensburg except in extenuating circumstances, and only with the approval of their academic dean's office.
How can students receive additional academic support outside of the classroom? Students can receive additional academic support outside of the classroom by seeking out help from their professors or from tutors. The Learning Center, located in Mowrey Hall on the first floor, offers a variety of peer tutoring services including group content tutoring and individualized tutoring at the writing studio. Tutors are well trained and enthusiastic to help students succeed. The Learning Center also offers time to work with learning specialists should the student have difficulty with study skills or organization for their class. More information about the Learning Center and scheduling an appointment is available online.