Online Student Concern Form

Concern & Issue Form for Students Taking Online Courses @ SHIP

Students who have an issue, concern or complaint related to a particular class should initially contact their faculty / instructor to resolve the matter, which is in accordance with the procedures and policies outlined within Shippensburg University's Undergraduate and Graduate catalogs (

Students who have an issue, concern or complaint unrelated to an online class, please complete the online education complaint form below.

After Form Submission & Next Steps
Upon submission of this form, you will receive a confirmation message and someone will be in touch with you within 2 business days for follow-up. Please note, the information submitted via this form will be shared with the faculty member.

For more information or assistance, please contact Shippensburg University's Office of Professional, Continuing, and Distance Education at (717) 477-1502 or via email at

Online Education Issue Form

Student Type: