Student Resources for Courses Delivered Virtually

As of March 23, all on-campus, face-to-face classes will be delivered online during normally scheduled times through alternate modalities. While the delivery mode of courses is changing, the content remains the same. Professors will be in touch via email to share details regarding online delivery, so students must check their student email account regularly.

Click below for additional information:

 

D2L & Zoom Workshops

D2L & Zoom workshops were held for students in order to prepare them for online instruction.  Recorded sessions are available to view below.

Content will include:

  • Log in to D2L
  • How to Access Coursework
  • View and take to quizzes and submit assignments
  • Log in to Zoom and understanding synchronous and asynchronous classes
     
D2L Session

Video can also be accessed at  https://supmediasite.passhe.edu/Mediasite/Play/b375b4a2cdfa43a2b58fc4281527f7a81d
 

Zoom Session

Zoom Session can also be viewed at https://supmediasite.passhe.edu/Mediasite/Play/335faf0fec714a7faebba9012005af9d1d
 
 

Students with device or Internet access needs

Students are asked to utilize personal laptops, Internet connections and related devices whenver possible to access online course materials. For those students who do not have access to a computer and/or the Internet from home or from alternate locations, we will be happy to assist you by providing loaned equipment through the conclusion of the semester or return to face-to-face classes.

If you have a specific equipment need, please complete the Request access to technology equipment form.

During this time, Comcast/Xfinity is also offering discounted Internet service to students.  Please visit https://www.xfinity.com/student for more information.

Also, the link below from the Keep America Connected Pledge web site provides details on companies that are going above and beyond to provide additional broadband Internet service to consumers:

https://www.fcc.gov/keep-americans-connected/above-and-beyond
 

Network file access

If you have files saved in your T:\ drive or My Documents folder on a lab computer, you can access your network file space using Anchor.

Software access

Many software vendors have worked to make additional resources available to students during this time.  Click here for a list of instructions and available software that you can install on your personal computer.  Packages include:

  • Microsoft Office
  • Adobe Creative Cloud
  • SPSS Statistics
  • Minitab
  • Mathematica
  • NVivo

If you have a special software need, please contact your faculty member.  Faculty will be encouraged to find alternatives to paid software that is only available in campus computers whenever possible.
 

Technology assistance

For the duration of virtual classes, the Technology Help Desk will be available to answer questions and troubleshoot problems.

Help Desk support hours beginning March 23, 2020

Monday - Thursday
8 AM - 9 PM

Friday
8 AM - 5 PM

Non-urgent issues or questions should be sent to helpdesk@ship.edu. Live technician support is available during the hours above by calling (717) 477-HELP (x4357).

Please note that the Help Desk may experience high call volumes during the transition to virtual instruction.  Whenever possible, please e-mail helpdesk@ship.edu to generate a help ticket.