Student Help Desk
Student Resources
Student Tech-Tools
Purchasing Info

Student Help Desk

717-477-HELP (x4357)

Student Help Desk Home
Student Help Desk FAQs

Faculty/Staff Help Desk
E-mail Access 

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Hours & Location

Fall 2014 Hours: 

Sun: 12 PM - 11 PM     
Mon: 8 AM - 11 PM
Tues: 8 AM - 11 PM
Wed: 8 AM - 11 PM
Thurs: 8 AM - 11 PM
Fri: 8 AM - 5 PM
Sat: 9 AM - 5 PM

The Student Help Desk is located in the Ezra Lehman Library at the main lobby entrance.

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Computing and Network Usage

SU Network Acceptable Use

Electronic Communication

Swataney (Student Handbook)

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Online Virus Scanners

As a service to all Shippensburg students in order to help remove threats to their system security, Shippensburg University Student Help Desk provides easy access to a number of online virus scanners.  The online virus scanner that is recommended for use is offered by McAfee and can be accessed by clicking the link below. 

Recommended Online Scanner

McAfee FreeScan

It is important to note that online virus scanners are by no means recommended as a source of protection against malware threats.  The best protection against malware threats is to have up-to-date antivirus software running on your machine at all times.  Please visit our Computer System Cleanup Page for more information.  Observance and consideration of the user agreement of any online scanner is recommended prior to running the scanner on your machine.  It is also important to note that ONLY ONE online scanner should be accessed at any time on a single machine.

Additional Online Scanners

Windows Live OneCare Protection Scan

Symantec Security Check

F-Secure Online Scanner

Kaspersky Online Scanner

Trend Micro HouseCall 6.5




For additional questions or assistance with scanning an infected machine, please contact the Student Helpdesk at 717-477-1639 or stop in MCT054 to visit the Helpdesk in person.  If you have your laptop and student ID with you, then we can take care of the scanning and system cleanup for you!