Student Help Desk
Student Resources
Student Tech-Tools
Purchasing Info

Student Help Desk


717-477-HELP (x4357)
helpdesk@ship.edu
 

Student Help Desk Home
Student Help Desk FAQs

Faculty/Staff Help Desk
Media Services
E-mail Access 

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Hours & Location

Fall 2014 Hours: 

Sun: 12 PM - 11 PM     
Mon: 8 AM - 11 PM
Tues: 8 AM - 11 PM
Wed: 8 AM - 11 PM
Thurs: 8 AM - 11 PM
Fri: 8 AM - 5 PM
Sat: 9 AM - 5 PM

The Student Help Desk is located in the Ezra Lehman Library at the main lobby entrance.

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Computing and Network Usage

SU Network Acceptable Use

Electronic Communication

Swataney (Student Handbook)

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Student Computer Recommendations

Hardware Recommendations

When looking for a new computer for your college career, please take into consideration the following recommendations.  If you plan on purchasing in-store, or on via a web site, please feel free to provide these requirements to a customer service representative for them to offer further assistance in finding a machine that is right for your needs.

  Minimum Supported Recommended 
Processor 1.5 GHz Intel/AMD-based processor 2.0+ GHz Intel/AMD-based processor 
Memory  2 GB RAM 4 or 8 GB RAM 
Hard Drive  50-100 GB  120+ GB 
External Drive  DVD-ROM drive DVD-RW drive 
Network Connection  Wired ethernet + built-in WiFi Wired ethernet + built-in WiFi

 

Software Recommendations

If you are considering both a Windows PC and a Mac, check with your academic department to see if they have a recommendation. Most departments at Ship use Windows-based PCs, but several (such as Art, Communications/Journalism, etc.) also use Macintosh computers.  Ship supports the use of either Windows or Mac on campus, and will assist you with questions or issues on both operating systems.

Windows-based PC
  Minimum Supported Recommended 
Windows version  Windows Vista (Windows XP is NOT supported)  Windows 7 or 8.x 
Productivity software  Microsoft Office 2007 Microsoft Office 2013 ProPlus
(available for free for Ship students)
Anti-virus software  Up-to-date/current anti-virus Sophos Anti-Virus
(available for free for Ship students)


Apple Mac
  Minimum Supported  Recommended 
Mac OS X version  Mac OS X 10.5 (Leopard) Mac OS X 10.9 (Mavericks)
Productivity Software  Microsoft Office for Mac 2008 Microsoft Office for Mac 2011
(available for free for Ship students)
Anti-virus software  Up-to-date/current anti-virus  Sophos Anti-Virus for Mac
(available for Free for Ship students) 

 

If you have any questions regarding these recommendations, please contact the Student Help Desk at 717-477-HELP (x4357) or helpdesk@ship.edu. You may also stop by in person in the Ezra Lehman Memorial Library to discuss your hardware/software questions in person!