Student Help Desk
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Student Help Desk


717-477-HELP (x4357)
helpdesk@ship.edu
 

Student Help Desk Home
Student Help Desk FAQs

Faculty/Staff Help Desk
Media Services
E-mail Access 

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Hours & Location

Fall 2014 Hours: 

Sun: 12 PM - 11 PM     
Mon: 8 AM - 11 PM
Tues: 8 AM - 11 PM
Wed: 8 AM - 11 PM
Thurs: 8 AM - 11 PM
Fri: 8 AM - 5 PM
Sat: 9 AM - 5 PM

The Student Help Desk is located in the Ezra Lehman Library at the main lobby entrance.

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Computing and Network Usage

SU Network Acceptable Use

Electronic Communication

Swataney (Student Handbook)

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E-mail Instructions

Shippensburg University offers a variety of options for students to receive their e-mail on a daily basis.  The information below provides basic information regarding these different ways to set up e-mail as well as answers a few questions regarding University e-mail. 

 


Outlook Web Access

https://mail.ship.edu

The preferred choice of Shippensburg University students, Outlook Web Access is the most simple option for students to check their Shippensburg University e-mail anywhere that provides Internet access.  Students can browse to https://mail.ship.edu and enter their University-provided username and password anytime, anywhere and have immediate access to their University e-mail.   


Forwarding 

If you would like to forward your e-mails to a personal e-mail account, please follow the instructions in the walkthrough below.  There is also a walkthrough for removing forwarding. 

 

 

   -- Mail Settings for Mobile Devices -- 

 

iPhone E-mail Settings

Shippensburg University supports the use of the iPhone for receiving University e-mail.  In order to set up an iPhone with our Exchange server to receive mail, students will need to use the following settings after selecting Microsoft Exchange for their e-mail account on their iPhone:

Email:  Enter the full Ship e-mail address (including "@ship.edu")
Username:  Enter ship\username (where username is the e-mail id)
Password:  Enter password
Exchange Server Address:  mail.ship.edu 

iPhone Exchange Setup Walkthrough
 


Android Device E-mail Settings

Shippensburg University supports the use of the Android mobile devices for receiving University e-mail.  In order to set up an Android mobile device with our Exchange server to receive mail, students will need to use the following settings after selecting Exchange for their e-mail account on their Android mobile device:

Email:  Enter the full Ship e-mail address (including "@ship.edu")
Domain\Username:  Enter ship\username (username is the e-mail id)
Password:  Enter password 
Exchange Server Address:  mail.ship.edu
Use secure connection (SSL):  check the box in incoming settings

 


Windows Mobile E-mail Settings 

Shippensburg University supports the use of Windows Mobile Phones for receiving University e-mail.  In order to set up a Windows Mobile Phone with our Exchange server to receive mail, students will need to use the Active Sync program included with the Windows Mobile Phone Operating System.  Students will need to use the following settings after selecting Active Sync on their Windows Mobile Phone:

Email:  Enter the full Ship e-mail address (including "@ship.edu")
Server:  Attempt to detect Exchange Server Settings automatically
Server Address mail.ship.edu
Username:  Enter your e-mail username (without the "@ship.edu")
Password:  Enter password
Domain Name:  ship

Microsoft Active Sync Walkthrough
 


Blackberry E-mail Settings

Shippensburg University does not provide push e-mail support for Blackberry devices.  However, students can easily set up their BIS account to receive e-mail using their University e-mail.  Students will need to use the following settings to set up their BIS account with the University Exchange Server:

E-mail Address:  Enter the full Ship e-mail address (including "@ship.edu")
Password:  Enter password
Outlook Web Access URLhttps://mail.ship.edu
Mailbox Name:  Enter your e-mail username (without the "@ship.edu")

Blackberry E-mail Settings Walkthrough
 


IMAP Settings (for MacMail, Thunderbird, etc.)

Shippensburg University supports the use of IMAP for configuring different mail clients such as Thunderbird and MacMail.  These settings are posted below.  Please feel free to click on the walkthroughs associated with your mail program to assist you in the setup of the client.

Windows Mail Setup Walkthrough

Microsoft Outlook Setup Walkthrough 

Mac Mail Setup Walkthrough 

Thunderbird Setup Walkthrough 


POP Settings

Shippensburg University DOES NOT support POP e-mail.  If your client/device supports the POP e-mail protocol, it will also support the IMAP protocol.  Please read the IMAP Settings listed above for information regarding the setup for this mail protocol.