Laundry Service Request

If you have a maintenance issue with a washer and dryer, use the form below to report the issue.  Also, use this form to request a refund for a laundry-related issue.  Once reported, we will communicate the issue to our laundry vendor for them to respond to in a timely manner.  Additionally, we will then reach out to you about your refund. 

Once you report the issue using the form below, you can retrieve a refund in the following ways: 

1.    For credit/debit card transactions - You must report the credit/debit card issue to Caldwell and Gregory at (800) 927-9274.  They will work with you to process a refund on your card.

2.    For cash transactions – After completing the form and receiving confirmation email, you can go to McLean Hall 113, the Housing and Residence Life Office, between 8 am and 4 p.m. Monday-Friday for a refund. 

Refunds will only be provided for students that complete this form to properly report the issue.


Email Address: 
Shippensburg University ID #: 
Transaction Date:      
Transaction Time:  

Laundry Room Hall:                                                      

 Laundry Room Floor: 

Machine Number:  
Machine Type (washer/dryer): 

Other Comments: