Administration, Faculty, and Staff

Nortel Telephone Training - Detailed, guided instruction for all Nortel models 

Dialing Instructions 

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Students

Dialing Instructions

Resident Halls

Note: Students are responsible for their own telephone equipment. This office will attempt to provide guidance in set-up and isolating trouble; however, we will not attempt to repair any piece of equipment.

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Home > Information Technologies & Services > Telephone Services

Welcome to The Communications Center

We provide support and services related to voice communications, voice messaging, local and long distance dialing, voice and data wiring, cable television and related telecommunications services.

Mission

The Telecommunications Office is committed to providing high quality, cost effective telecommunications services to the University community. In an ever-changing environment such as telecommunications, small changes may have huge impacts. It is our desire to stay abreast of these changes and facilitate comfortable cost effective alternatives for our users and fiscal responsibility to the University.

The Office

The Communications Center Director may be reached at extension 1209. (717-477-1209 from off-campus.) Concerns about operation, policy, procedure or escalating complaints should be directed to this office. The office is located in Old Main 102B, inside the Communications Center Office. Normal hours of operation are Monday - Friday, 7:30 a.m. to 4:00 p.m.

The Equipment

Shippensburg University owns and operates its own computerized PBX (Private Branch Exchange). While the majority of faculty and administrative offices operate proprietary digital equipment, the residence halls operate on standard analog equipment and service from the same PBX. This allows the student that elects to bring his/her own phone to campus to bring any standard analog equipment that would operate on a normal residential or plain old telephone service (POTS).

For more information:

Michael F. Bonafair
Director of Telecommunications
Communications Center, OM 102B
717-477-1209
mfbona@ship.edu