News and Alerts

Current Newsletter

Wireless Communications Stipend Policy  

Computing & Information Network Usage Policy 

Email Policy [PDF] 

Social Media Guidelines 

Wireless Services 

Safe Computing 

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Informational Links

ITS Contacts 

Email Services 

Faculty/Staff Help Desk 

Student Help Desk

Computer Labs 

InCommon Federation

Tech Fee Information 

Report Website Error 

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ITS Contacts

Information Technologies and Services
Old Main 310
Dr. Rick Ruth
VP for Information Technologies & Services

Help Line

(717) - 477-4357

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 Technical Support for Students, Staff & Faculty 

717-477-HELP (x4357)

Ship Faculty/Staff Ship Students


Serving the Shippensburg University Faculty/Staff technical support needs: 

  • Faculty/Staff Password Resets
  • Virus/Spyware Clean-up
  • Classroom Smart Cart Issues
  • New Computer/Printer Set-up
  • Hardware/Network Issues
  • Op Scan Test Scoring

Faculty/Staff Help Desk Site


Serving the Shippensburg University Student technical support needs:

  • Virus/Spyware Clean-up
  • Computer Optimization Service
  • University Wireless Registration
  • E-mail/Stufile assistance
  • Student Password Resets
  • ResNet Wired Registration

Student Help Desk Site 

How to change/reset your password or unlock your account

Desire2Learn (D2L) Information 

Electronic Device Recycling Information