Student Help Desk
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Student Help Desk

717-477-HELP (x4357)

Student Help Desk Home
Student Help Desk FAQs

Faculty/Staff Help Desk
E-mail Access 

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Hours & Location

Fall 2014 Hours: 

Sun: 12 PM - 11 PM     
Mon: 8 AM - 11 PM
Tues: 8 AM - 11 PM
Wed: 8 AM - 11 PM
Thurs: 8 AM - 11 PM
Fri: 8 AM - 5 PM
Sat: 9 AM - 5 PM

The Student Help Desk is located in the Ezra Lehman Library at the main lobby entrance.

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Computing and Network Usage

SU Network Acceptable Use

Electronic Communication

Swataney (Student Handbook)

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Disable Common Pop-up Blockers

Notes: It may be necessary to disable multiple pop-up blockers.

Internet Explorer:

  1. Press the "ALT" key to bring up the menu bar.
  2. Select "Tools".
  3. Select "Pop-up Blocker".
  4. Click "Turn Off Pop-up Blocker".
    Turnoff Blocker 

Firefox (PC):

  1. Open the "Options" menu from the "Firefox" dropdown.
  2. Go to the "Content" tab.
  3. Uncheck the "Block Pop-up Windows".
  4. Click "Ok".


Firefox (Mac):

  1. Click "Firefox" and select "Preferences"...
  2. Select the "Content" tab at the top.
  3. Uncheck "Block Pop-up Windows".
  4. Close the Preferences window.

Safari (Mac):

  1. Click "Safari".
  2. Open "Preferences".
  3. Go to the "Security" tab.
  4. Uncheck "Block Pop-up Windows".
    Security tab
  5. Close the Preferences window.

Google Chrome:

  1. Click the Chrome menu PUchromeMenu on the browser toolbar.
  2. Select "Settings".
  3. Click "Show advanced settings".
  4. In the "Privacy" section, click the "Content settings" button.
  5. In the "Pop-ups" section, select "Allow all sites to show pop-ups".

Google Toolbar:

  1. Click the wrench icon () on the right side of the toolbar and select "Options".
  2. Select the "Tools" tab.
  3. Uncheck "Pop-up blocker".
  4. Click "Save".

AOL toolbar:

  1. Click the gear icon on the right side of the toolbar.
  2. Uncheck "Block pop-up windows".

Norton Firewall:

  1. Open the Windows Start menu.
  2. Go to "All Programs", expand the Norton group and open "Norton Firewall".
  3. Select "Ad Blocking" and click the "Turn Off" button.