Spam & Phishing Protection
Shippensburg University uses the Barracuda Email Security Service to scan inbound and outbound email messages for faculty, staff and students to help identify and block/quarantine unwanted spam, phishing, infected or malicious e-mail messages. The system quarantines suspected spam messages delivered to Ship email accounts for 30 days where recipients can act on the messages as needed.
It is recommended that you check the Barracuda Email Security Service on a regular basis to examine your quarantined messages. You may also configure it to send a daily or weekly digest of quarantined messages for quick review.
Log in to your Barracuda Quarantine Inbox
Barracuda Email Security Service
Enter your SU email address on this page.
For assistance using the Barracuda Email Security Service, please click here.
The video below covers how to use the Barracuda Email Security Service [opens in new window].
According to the definition provided by KnowBe4, "Phishing is the process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity using bulk email which tries to evade spam filters.
Emails claiming to be from popular social web sites, banks, auction sites, or IT administrators are commonly used to lure the unsuspecting public. It’s a form of criminally fraudulent social engineering."
Phish Alert Button
The Phish Alert Button (PAB) in Microsoft Outlook allows you to report malicious emails to help keep the university secure. You can use this button to report any suspicious or potentially dangerous emails. If you get a suspicious email, click the Phish Alert button and the email will be deleted from your inbox and forwarded to Technology Services automatically for analysis.
See the articles linked below for information about where the Phish Alert Button is located and how to use it:
- How do I use the Phish Alert Button in the Outlook desktop app?
- How do I use the Phish Alert Button in Outlook on the web and Outlook Mobile?
When do I use it?
Click the PAB if you believe you have received a phishing email or any potentially dangerous email. Any emails you report using the PAB will be automatically deleted from your inbox and forwarded to a designated contact within your organization for analysis.
The PAB should ONLY be used to report the emails you believe to have malicious intent. It should NOT be used for spam or marketing emails. You can delete these types of emails or add the sender or sender's email domain to a block list in Outlook.