Technology Help Desk for Students

The Student Help Desk offers technical support services
available to all students currently enrolled!

The Student Help Desk is conveniently located near the center of the campus within the Ezra Lehman Library. Students are encouraged to visit the Student Help Desk whenever they are in need of technical support for their personal computer and/or network connection.
      

General Information

Help Desk services are provided to current students at no cost. Students are required to provide a valid university ID card when they arrive at the Help Desk for support. Students may visit the Student Help Desk in person in the Ezra Lehman Memorial Library lobby. Support is also available by phone and e-mail.

Services Provided

The Student Help Desk provides a single point of contact for students experiencing problems relating to PCs, Macs, mobile devices, and network connectivity. We are dedicated to providing Shippensburg students a professional and efficient technical support experience for all issues concerning:

• Personal computer and mobile device questions and issues
• Wireless connectivity across campus
• Gaming console connectivity
• Computer clean-up of viruses and malware
• Installation and maintenance of university-provided software
• Connection to student e-mail and files
• Answers and advice to technical questions
• Many more... stop in and see us for support!

We provide support to students living on and off campus when they are attempting network access via wired or a wireless connection.