We have compiled responses and solutions to the most common questions related to ordering a transcript. We recommend you review these solutions prior to contacting Parchment.com or the Registrar’s Office.
All orders can be placed via Parchment.com. You can order electronic transcripts, as well as paper transcripts to be mailed or picked up.
- For paper transcripts, processing time is two to three business days from the receipt of your request, plus U.S. Post Office delivery time. The processing time may be longer near U.S. holidays.
- For electronic transcripts, processing time is two to three business days from the receipt of your request.
If your transcript was not delivered due to an office error, we will gladly provide a replacement at no additional cost. Please contact Parchment for assistance. We cannot accept responsibility for non-delivery if the address provided to us is either incomplete or incorrect, nor can we accept responsibility for timely delivery by the U.S. Post Office or any other mail carrier vendor.
To view your transcript order status, please go to Track Your Order.
To view your transcript order status, please go to Track Your Order
Please contact the appropriate office noted for your type of hold at https://www.ship.edu/registrar/hold_types to resolve the hold. The Registrar’s Office will not override the hold to release a transcript.
Click here for information on how to download your transcript.
Go to the Parchment Learner Help Center for additional topics. Once on this page, you can also click on Contact Support button.
Once the order is placed, the process begins to generate and send your transcript to the recipient. To see if your order can be canceled, please contact Parchment support directly.