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Bed Bug Policy

The staff of Housing & Residence Life and Facilities Management is committed to an effective and efficient response to students who suspect they may have bed bugs.  For the safety and comfort of all students living in the residence halls, all university community members are expected to adhere to the following guidelines:
  1. As soon as any member of the university community suspects that bed bugs may be present in their room, apartment, office or common space the Residence Director (RD) should be informed, so a work order can be submitted to Facilities Management. 
  2. Facilities Management will contact the University’s exterminator to perform a thorough inspection of the area in question.  Please note that the exterminator can only be dispatched on business days.  It is recommended that students report the concern to the RD as early on a regular business day as possible to facilitate the quickest response.  It is possible that the exterminator will not be able to come until the next business day.  Students may not, at any time, deny the University’s exterminator or Facilities Management staff access to their living space (including their bedroom, suite common space, kitchen, bathroom, etc.)  
  3. Inspection:  If the technician finds that there are no bedbugs present then no further action will be taken. The student will be asked to continue monitoring the living space and to immediately report any further concerns to the RD. 
    If the technician concludes that bed bugs are present in the room, suite or apartment; Residence Life will provide the affected student(s) with a detailed list of instructions for the removal and laundering of their personal items.  A campus laundry card will be provided.  The office will not cover the cost of anything a student wishes to dry clean or have laundered by an outside vendor.  Shippensburg University is not responsible for personal property that may be damaged due to bed bugs. Only the University’s exterminator can confirm or deny the presence of bed bugs – NOT student health services or any outside person.  Bed bugs are a serious community issue, and ALL students are expected to comply with all instructions given to them within 24 hours once bed bugs have been confirmed within their living space.
  4. Bed Bug Reminders:
    • Don’t panic!
    • Do not apply pesticides on your own. 
    • Do not move your mattress or any furniture out into the hallway.
    • Do not go sleep in a friend’s room or in places off-campus.  If you actually have bed bugs, you will only spread them to others.

Additional Information:  

Bed Bug FAQ

What are bed bugs?

Bed bugs are a small reddish-brown insect found worldwide, that live by feeding off the blood of humans and other mammals, such as birds and bats.  Bed bugs are wingless and nocturnal.  Bed bugs are generally active only at dawn, with a peak feeding period about an hour before sunrise.  After feeding for about five minutes, the bug returns to its hiding place. 

Bites consist of a raised red bump or flat welt, and are often accompanied by intense itching.  The red bump or welts are the result of an allergic reaction to the anesthetic contained in the bedbug's saliva, which is inserted into the blood of the host. Bed bug bites may appear indistinguishable from mosquito bites, though they tend to last for longer periods.  

Bites may not become immediately visible, and can take up to 9 days to appear.  Bed bug bites tend to not have a red dot in the center such as is characteristic of flea bites.  A trait shared with flea bites, however, is tendency towards arrangements of sequential bites.  Bites are often aligned three in a row, giving rise to the colloquialism "breakfast, lunch and dinner." 

There have been no known cases of bed bugs passing disease from host to host.  Extensive testing has been done in laboratory settings that also conclude that bed bugs are unlikely to pass disease from one person to another.  Therefore bedbugs are less dangerous than some more common insects such as the flea.


How did we get bed bugs?

Bed bugs were originally brought to the United States by early colonists from Europe.  Bedbugs thrive in places with high occupancy, such as hotels.  Bedbugs were believed to be altogether eradicated 50 years ago in the United States and elsewhere with the widespread use of DDT.   This is no longer used and may account for the resurgence of these bugs in the US, as might the increase in international travel. 

Bed bugs may be found in homes, motels, hostels, movie theaters, transportation depots and rest rooms.  They may be accidentally moved with clothes, suitcases, furniture and other personal items.  Bed bugs may also be transported in second-hand or rental furniture.  Bed bugs do not fly or jump, but they move quickly over floors, walls, ceilings, and furniture.

Anyone who comes in direct contact with bed bugs can carry them into their homes.  Bed bugs are equal opportunity pests – they will infest anyone, anywhere.  Infestations are not tied to unsanitary living conditions; even world-class hotels have reported bed bug problems.


What is the treatment for bed bug bites?

It is important to note that bed bugs do not carry any human diseases.  Suggestions to treat the bites include:

  • Resist the urge to scratch. Scratching may only intensify the itch and cause and infection.
  • Wash the bites with antiseptic soap to reduce the risk of infection.
  • Apply an ice pack frequently to help relieve swelling.
  • See your health care provider if you develop an infection.


What happens when the exterminator comes to my room?

If your room, suite or apartment is confirmed to have bed bugs, the University’s exterminator will come to treat your room. You will be required to bag and remove all clothing and bedding prior to the treatment.  

The treatment will likely consist of a few different approaches:  A pesticide will be applied to locations within your room that may harbor the bugs.  The exterminator may place glue boards in your room.  These boards can be good detectives and show the degree of success of the treatment.  The exterminator and/or Facilities Management will perform a THOROUGH and DETAILED vacuuming of your room and belongings.  All of your room and items contained within it should be vacuumed on the outside surface and each drawer, crevice, etc. must also be vacuumed.  You will need to be out of your room during treatment and for 2 hours after treatment is completed (expect around 4 hours).

Once you are permitted back in your room, you may unpack your laundry.  This includes: mattress, bed frame, dresser, personal furniture, desk and chair, books and bookshelf, window and frame, inside closet, blinds, electrical equipment and computer, laundry basket, pictures, posters, shoes and shoe boxes, clock and phone, area rugs, audio or video equipment, mirror, cd/dvd cases, perimeter of room.

A follow-up treatment will occur 14 days after the initial treatment.  Rooms adjacent, above and below will also be treated as a precaution.


When I travel, what can I do to reduce my risk of bringing these bugs back with me?

First, look at the room to seek potential hiding places for bedbugs, such as carpet edges, mattress seams, pillow case linings, head boards, wall trim or other tiny crack-like places bed bugs might hide. 

Next, look specifically at the mattress seams for signs of bed bug activity: droppings, eggs, bloodstains or even bed bugs themselves – hiding in tiny folds and seam lines. 

Never leave your clothing laying on the bed, or any location of possible infestation.  Instead, use hangers or hooks capable of keeping all cloth distant from the floor or bed.  

It’s also not a bad idea to elevate suitcases off the floor on a luggage stand, tabletop or other hard surface.  Close your suitcase, travel bag, when you're not using it. This way, during the night the bugs may move over top of your luggage with greater difficulty to get inside.  Elevate your luggage off the floor to tables or chairs.  These may also be hiding places, but less likely. 

Keep any bed bug you find (intact if possible) to show the hotel owner. 

When you return from any travel (especially abroad) it is a good idea to take your suitcase to the laundromat so you can wash ALL items before taking the suitcase to your home, residence hall, etc.  If you do your wash in hot water before entering your residence, you will stop the spread of these bugs.


What SHOULD I do if I believe I have bed bugs?

Report your concern to your Residence Director (RD) ASAP.  Be prepared to follow the written instructions prior to treatment.


What SHOULDN'T I do if I believe I have bed bugs?

Don’t panic! Although bed bugs can be annoying, they can be battled safely and successfully if you follow all guidelines given to you by Residence Life.

If you believe you have bed bugs, do NOT delay notifying your RD.  If you let your RD know early on a business day, the exterminator may be able to inspect your room the same day.  If this is not possible, the exterminator will come the next business day.  Please keep in mind that it is only possible to get service from the exterminator during weekday business hours.

Do not apply pesticides on your own.  The University hires a licensed pest control operator to confirm the infestation and to develop an integrated pest management plan.

Do not move your mattress or any furniture out into the hallway.

Infested furniture can be cleaned and treated.  Placing infested furniture (particularly mattresses) into common areas or on the street may simply help spread bed bugs to the rooms and suites of other students.

Do not go sleep in a friend’s room or in places off-campus.  If you actually have bed bugs, you will only spread them to others.