Email Services

Shippensburg University provides email accounts to all university employees and students during their time enrolled or employed on campus. Microsoft Exchange is utilized to provide advanced email services, calendaring and push email access to mobile devices. Ship offers a variety of options to send and receive email on a daily basis.

Microsoft Outlook & Outlook Web App (OWA)

Faculty and staff can use the Microsoft Outlook email client that is installed on all university computers. Outlook can usually be found by double-clicking the desktop icon. If this is your first time using Outlook, step through the very simple setup screens that appear and your account will be set up automatically. If you are using Outlook from off campus, you may need to type in your Ship email address and password when prompted. Please note that only employees can access email using the Outlook desktop application.

https://mail.ship.edu

 

Students can access email messages through Outlook Web App (OWA), which is available from any computer with a web browser. Simply go to https://mail.ship.edu to sign in with your university-provided username and password. Faculty and staff can also use OWA to access email while on the go.

Accessing email from your mobile device

Ship supports nearly any mobile device that is capable of using Microsoft Exchange ActiveSync email accounts. This includes the iPhone, most Android-based smartphones, and Windows Phone.

When setting up your email account on your device, the following settings may be required:

  • Account type: Exchange, Corporate, or Exchange ActiveSync
  • Username: Your full Ship e-mail address (including @ship.edu)
  • Password: Your Ship password
  • Mail/Exchange server address: mail.ship.edu

Please choose your device from the list below for step-by-step instructions for adding your Ship email account:

Apple iPhone/iPad
Apple iPhone/iPad
Android Phone/Tablet
Android Phone/Tablet
Samsung Phone
Samsung Phone

Using alternative email applications

IMAP & POP

Shippensburg University does not support POP or IMAP access to university email accounts. Please check if your device supports Exchange ActiveSync for mail account connections. The Mail application built-in to Windows 10 and Apple's Mail app for macOS both support these modern connection types.

Email forwarding

Ship students may choose to forward their email messages to a personal email account.

Please note that, although instructions are provided for email forwarding, Technology Services discourages forwarding your Ship email messages to another account. Policies or services that apply to external accounts (such as message size limits, spam/junk mail filtering, etc.) can sometimes hinder your ability to receive critical email communications from the campus community.

If you would like to forward your email messages to an external account, please follow the instructions on the walkthrough below:

Message Size Limit

FileSender

Ship email accounts have an individual message size limit of 20 MB (including message body and attachments). If you need to send or receive larger files, use D2L/Brightspace or FileSender.

FileSender is available to Ship students and employees and can be used to send or receive files of up to 10 GB to any email address.

Files are removed from FileSender after 10 days (unless an earlier Expiry Date is specified) and are not backed up.

Spam/Junk Mail Filtering

Ship uses the Barracuda Spam filtering system that prevents many unwanted "spam" email messages from reaching your inbox. You can access Barracuda by browsing to https://spam.ship.edu and logging in with your Ship email address and password. This will allow you to check the messages that have been "caught" by the spam filter. You will have the opportunity to deliver these messages to your inbox in order to read them, or whitelist the sender so that future messages are automatically delivered.

Please consult our Barracuda Spam Firewall User Guide for assistance or contact the Help Desk at 717-477-HELP (x4357).

Alumni email (@alum.ship.edu)

Ship offers an @alum.ship.edu email account to all graduates. This free email account lets you stay in touch with friends whether you change jobs or email providers. It's your permanent link to Ship. Consult the Alumni email page for more information and to sign up.