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Spring 2021 Student Technology

Ship is committed to your success as a student during this new model of instructional delivery! Students should review the list of technology requirements below; Ship is happy to provide loaned technology for any students with a need. The Student Help Desk will continue to provide remote support during day/evening/weekend hours and is also available for limited in-person support (equipment pick-up/drop-off) via the Student Technology Help Desk in Lehman Library!

Contact our Help Desk at 717-477-HELP (x4357) if you need any assistance.


Technology Requirements

In order to be successful participating in and attending classes, virtual office hours, online events, and resources, all students must have access to the following:

  • Laptop or desktop computer (Windows or Mac)
         ** Chromebooks are NOT sufficient and will not run all required software. **
  • Working webcam and microphone
  • Microsoft Office 365 and Zoom (both available for free to Ship students)
         ** Sign in to both applications using your @ship.edu e-mail account.    
  • Access to reliable, high-speed Internet service

Computers should meet at least the minimum requirements listed on our Computer Recommendations page. Please check with your professor and academic program for any additional technology requirements.

If you do not have the equipment or Internet connection necessary, Ship is happy to assist by providing loaned technology at no cost through the end of the semester. If you have a specific equipment need, please complete the Request access to technology equipment form.


Technology Resources


Students who are attending classes remotely are asked to utilize personal laptops, Internet connections and related devices whenever possible to access online course materials. For those students who do not have access to a computer, a webcam/microphone, and/or the Internet from home or from alternate locations, we will be happy to assist you by providing loaned equipment at no cost through the conclusion of the semester.

If you have a specific equipment need, please complete the Request access to technology equipment form.

During this time, Comcast/Xfinity is also offering discounted Internet service to students.  Please visit https://www.xfinity.com/student for more information.

Also, the link below from the Keep America Connected Pledge web site provides details on companies that are going above and beyond to provide additional broadband Internet service to consumers:


Zoom and other online technologies have caused increased demand for campus Internet/network traffic. For information on getting the best connection in a campus residence hall, please see our tips to Maximize your WiFi in the Residence Halls.

If you have files saved in your T:\ drive or My Documents folder on a lab computer, you can access your network file space using Anchor.

Students can access specialty software with the new Remote Computer Labs Access tool!

Specialty software and remote lab access will be accommodated by a new Remote Access tool that will allow students to remotely connect to a computer lab and access specialty software from their own personal laptop or device. Physical access to computer labs, while more limited due to social distancing requirements, will also be provided in facilities like MCT and the Library.

Computer labs and the Library will be open during the spring semester with social distancing modifications in place. Many software vendors have worked to make additional resources available to students during this time. Click here for a list of instructions and available software that you can install on your personal computer. Packages include:

  • Microsoft Office
  • SPSS Statistics
  • Minitab
  • Mathematica
  • NVivo

If you have a special software need, please contact your faculty member or the Technology Help Desk.

The Technology Help Desk is available to answer questions and troubleshoot problems!

Help Desk support hours for Remote Learning
(Feb. 4 - 19, 2021)


Monday - Thursday
9 AM - 9 PM

9 AM - 4 PM

Help Desk support hours for Spring 2021
(beginning Feb. 22, 2021)

Monday - Thursday
9 AM - 9 PM

9 AM - 4 PM

10 AM - 5 PM

12 PM - 9 PM

Non-urgent issues or questions should be sent to helpdesk@ship.edu. Live technician support is available during the hours above by calling 717-477-HELP (x4357).


January Jumpstart!

January Jumpstart Sessions

Developing Online Success Skills for the Spring Semester 

January Jumpstart was held prior to the Spring 2021 semester and recordings are available below!

Need help setting yourself up for online success? Have trouble staying motivated and disciplined when it comes to your online class? Curious about how to approach studying for and taking a test online? No need to worry, we’ve got you covered – kick off your Spring 2021 Semester with skill-building sessions to help you in an online education environment!

How to Conduct Online Research

Gain relevant skills and strategies to understand how to get started with online research, organizing data, and making sense of sources/data in an online education environment. 


Study Strategies for a Strong Start to Your Semester

Learn to identify your learning style, discuss effective planning strategies for class, and explore various note taking methods.


Test Preparation & Anxieties

Examine strategies to help you better prepare for exams and discuss methods to help alleviate test anxiety. 


Virtual Etiquette, Effectively Communicating Online and via Email

Get tips on how to be your best virtual self for interacting with your professors and peers.


Understanding Technology Tools for Class

Learn how to navigate online learning through ZOOM and D2L to make the most of your semester.

Student Tech Training

Ship offers many opportunities for students to learn about the technology tools and processes required for remote learning. Please click on the headings below to view training materials previously compiled!

D2L & Zoom workshops were held for students in order to prepare them for online instruction. Recorded sessions are available to view below.

Content will include:

  • Log in to D2L
  • How to Access Coursework
  • View and take to quizzes and submit assignments


D2L Brightspace Recorded Session

Video can also be accessed at  https://supmediasite.passhe.edu/Mediasite/Play/b375b4a2cdfa43a2b58fc4281527f7a81d

Zoom workshops were held for students in order to prepare them for online instruction.  Recorded sessions are available to view below.

Content will include:

  • Log in to Zoom and understanding synchronous and asynchronous classes
Zoom Session

Zoom Session can also be viewed at https://supmediasite.passhe.edu/Mediasite/Play/335faf0fec714a7faebba9012005af9d1d

This session covers an overview of the technology systems used at Ship as well as the devices and software that students need to be successful learners. Access to free software/tools and suggestions for working effectively while remote, as needed, will be discussed.

Student Tech/Learning Tips

The short, descriptive videos below were designed to allow students to get accustomed to the learning modalities and resources available remotely!