Early Alert Program

Shippensburg University is committed to the success of its students by providing an environment conducive to teaching, learning, and student success. Because of this, the university implemented the Early Alert Program to encourage a collective commitment to student success. The Early Alert Management Team, part of the retention and student success division, strives to support students and communicate with faculty and staff in a timely manner.

Vision

To foster a campus culture where every Shippensburg University student feels supported, connected, and empowered to achieve academic and personal success. 

Mission

The Early Alert Program partners with faculty, staff, and campus resources to provide proactive, coordinated outreach to students experiencing academic, personal, or financial challenges. By connecting students to timely support, the program strengthens retention, promotes equity in access to resources, and helps students reach their full potential. 

What is the Early Alert Program? 

Managed by the Student Success Coordinator, the Early Alert Program is a Coordinated Care Network composed of the Early Alert Management Team and key student support areas on campus that collaborate to support student success. 

Should An Early Alert Be Submitted? 

While there are many reasons to issue an Early Alert, in some instances, an Early Alert may not be the best referral for a student.  

Ship Cares referral: Struggling with academic, physical, and/or emotional challenges (or a combination) 

Counseling Center referral: Struggling with emotional or mental distress

Learning Center referral: Struggling with a specific course or single assignment in a course

The Early Alert system is NOT monitored 24/7. In the event of a life-threatening emergency, please contact 911 and/or SU Campus Police for immediate assistance. If you are aware that a student may have experienced discrimination, harassment, or sexual misconduct on campus please consider contacting the Title IX Office.  

Faculty members who may want to gain additional strategies to engage students during class time should contact the Center for Excellence in Teaching and Learning (CETL).  

Early Alert Resources 

For more information on the Early Alert System, including access to tutorials, visit the SSC Navigate Support Page. To schedule an appointment to be trained on using the Early Alert System, faculty and staff may reach out to Felicia Shearer, Executive Director for Retention and Student Success.  

Please note: Shippensburg University’s Early Alert system is NOT monitored 24/7, when the University is closed, or on weekends.