Technology Help Desk for Faculty/Staff

The Faculty/Staff Help Desk offers technical support services
to all Shippensburg University employees!

The Faculty/Staff Help Desk is conveniently located near the center of the campus within the Mathematics & Computing Technologies Center (MCT) in MCT 071. Employees are encouraged to visit or contact the Technology Help Desk whenever they are in need of technical support for their office computer, mobile devices, classroom technology, or university-provided software or systems.             
      

General Information

Help Desk services are available via walk-in, phone, or e-mail during normal business hours.

* Limited phone support may be available weekdays after 5 PM.

Services Provided

The Faculty/Staff Help Desk provides a single point of contact for faculty and staff members experiencing problems relating to PCs, Macs, mobile devices, network connectivity, purchasing, as well as university-provided applications and systems. We are dedicated to providing employees with a professional and efficient technical support experience for all issues concerning:

• University-owned computer and mobile device questions and issues
• Network connectivity across campus
• Installation and maintenance of university-provided software and resources
• Connection to e-mail and files
• Answers and advice to technical questions
• Many more... stop in and see us for support!