Multi-factor authentication (MFA) for students and employees
Shippensburg University has implemented multi-factor authentication (MFA) for all student, employee, and contractor accounts when accessing e-mail, the myShip portal, Microsoft 365 services, and other online applications such as Zoom and D2L.
Multi-factor authentication is an additional layer of security to protect from unwanted access to your account. In addition to your password, it requires that you respond to a mobile app notification when accessing your account from a new device.
Setting up Microsoft Authenticator
New students or employees logging in for the first time will see the following prompt when accessing their account:
If you have a mobile device (Android or iOS), it is recommended that you follow the instructions for setting up the Microsoft Authenticator app on your phone. Follow the instructions provided to download the app and scan the QR code inside the app to complete set up.
Download the Microsoft Authenticator app from the app store and click Next.
Follow the instructions provided, and click Next when ready.
Scan the onscreen QR code with your phone's camera when prompted to register your account in the Microsoft Authenticator app.
Once scanned, click Next and you will be prompted to approve a test authentication from your mobile device.
Signing in with MFA
After you are registered, you will be prompted to “Approve” the log in on your phone with the Microsoft Authenticator app, and enter the verification code on your mobile device that appears on the screen. This will happen when you establish a new session from a different browser or shared computer, but may not happen every time if you already have an active browser session on a device that you use frequently.
Updating your phone number or mobile app
If you need to change your phone number or set up the Microsoft Authenticator app on a new device, please visit https://aka.ms/mysecurityinfo.