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Professional Development

Banking Courses

Develop the skills needed to succeed as a banking professional and grow your career in the financial services industry.

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CFTEA: Online Certified Modern Banking Representative Certificate

As a modern certification in today's business world, the Certified Modern Banking Representative (CMBR) covers updated material that allows new, entry-level employees to develop in their careers and equips them to take on modern banking challenges with knowledge, confidence, and skill. This is an entry-level certification for banking representatives that applies to a broad group of job seekers. Certification can offer a clear pathway to employment in the banking industry.

CFTEA: Online Certified Modern Banking Representative Certificate
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Certified Modern Banking Representative Exam

This course contains the Center for Financial Training & Education Alliance's (CFTEA) online exam for the Modern Banking Representative Certification (MBRC). As a modern certification in today's business world, the nationally accepted MBRC covers material designed to provide relevant knowledge to new and entry-level employees as they develop and advance in their professional careers at financial institutions.

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Banking Today

Financial institutions are unlike any other business. To someone new to the world of banking, it can seem puzzling. However, financial institutions play a key role in maintaining thriving communities and economies. The welfare of the nation depends on the banking industry. In this course, learners will examine types of banking, customer groups, the business of banking, and the role of banks in a community.

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Legal Foundations in Banking

As a vital part of the U.S. economy and a necessity for most Americans, the banking industry is subject to extensive regulation, and banking professionals must understand the legal and ethical responsibilities that come with their work. This course introduces learners working toward Modern Banking Representative Certification to the basics of banking law, exploring the agencies that regulate banking in the U.S. and the various federal laws that affect banking professionals' daily operations.

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Quality Service

Service representatives often act as the "face" of their organizations and play a critical role in delivering the best experience for every customer. In this course, learners will explore theories, strategies, and techniques for delivering quality service and building customer loyalty. This course is designed for service professionals with any level of experience who want to expand their knowledge, improve their skills, and increase their understanding of customer service.

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Digital Courses

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Cybersecurity CISSP

The cybersecurity and CISSP courses cover a wide variety of topics such as Cloud data security and cryptography, malware, risk management, and many others that will help you raise to being a top cybersecurity leader in your company.

Choose from any of our 27 individual courses or enroll in one of our 3 certificate programs.

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Data Analytics

Modern business software produces mountains of data, and it’s up to the professional to examine it and draw meaningful conclusions.

Our courses in data analytics will teach the fundamentals of quantitative analysis so that you can read the trends in your spreadsheets and convert them to thoughtful business decisions.

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Grow with Google
Online career certificate programs that are designed to empower you with the essential skills and knowledge required to thrive in today’s fast-paced job market.
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Security Awareness Training

Security Awareness Online Training teaches employees to identify and prevent security breaches before they happen. For four cents per day per employee, your staff will have year-long, anytime, anywhere access to our highly-rated online security awareness training. This comprehensive training spans the facets of security awareness from in-office to remote security, email to phishing attacks, malware to ransomware, cloud to social media, and more.

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Education

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READ 593

Empower students with dyslexia and expand your professional expertise with this intensive, hands-on training in Multisensory Structured Language Education (MSLE), based on the Orton-Gillingham approach.

Shippensburg University now offers READ 593: Selected Topics in Reading – Multisensory Instruction for the 2026–2027 academic year.

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Early Childhood Director Credential
Graduate Certificate - Fully Online

The 9-credit Early Childhood Director Credential program is designed as a standard to measure and validate the abilities and competencies of directors and administrators to manage high quality early childhood and school-age programs.

The courses are offered completely online, allowing for flexibility and convenience in completing coursework. To be eligible for the Pennsylvania Director Credential, students must successfully complete the required business course (ECH 564) and at least two additional courses from this set of six. Candidates must have previously completed a bachelor’s degree.

Students who take courses for the PA Director Credential at Shippensburg University may take the courses on a non-degree basis. Each student is responsible for submitting an application for a Director Credential directly to the Pennsylvania Keys to Quality program with the Office of Child Development and Early Learning. The credential is awarded by the PA Key, not Shippensburg University.

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Tuition-Free Child Development Associate Credential

Through grant-sponsored funding made available from the Early Childhood Education Professional Development Organization (ECE PDO) at PASSHE, you can earn a Child Development Associate® (CDA) Credential at no cost! The CDA is a great stepping stone to advance your career.

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Healthcare

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More than 30 programs are available for health care professionals with careers ranging from a wide variety of settings including hospitals, pharmacies, dental offices, medical office buildings, and, in some cases, insurance companies.

Management

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Emergency Management

Emergency management is a field that is constantly changing and expanding due to the increase of natural disasters, climate change, global instability. Emergency managers play an important role in supporting communties, corporaties and even governments and help them better prepare for emergency situations.

Take a course in emergency management or register for the AEM/CEM Prep course to take your emergency managment skills to the next level.

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Human Resources

In a world where human resources in always changing and adapting, stay up to date and hone your skills through any of our 86 individual courses or 14 certificate courses.

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Non-Profit Management

There are many differences between non-profit management and for-profit managment. Take a dive into the world of non-profit management and learn how to take your non-profit from good to great through any of our 23 courses or 3 certificate courses.

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Project Management

Project managers are an essential part of companies and organizations success and growth. Learn how you could step into the role of a project manager through any of our 21 different courses or register to become a certified project manager through the PMSCP certification.

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Digital Marketing

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These marketing courses will teach you the tips to run a successful marketing campaign.

Designed for current marketing professionals and those wishing to pursue marketing, these carefully created courses will teach you the principles of marketing, and the technical elements of digital marketing including social media marketing, search engine optimization (SEO), marketing automation, and web analytics.

Skill Building

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Career Building

These career-building courses cover critical professional skills to help all workers plan, build, and manage their career path for optimal success, covering skills such as resume writing, interviewing, networking, and managing personal finances.

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CPR and First Aid Certification

The American Safety Health Institute’s (ASHI) First Aid, CPR, and AED course trains participants to provide first aid, CPR, and use an automated external defibrillator (AED) in a safe, timely, and effective manner. This 3-hour course is designed for anyone with little or no medical training who needs a course completion card for their job, regulatory (e.g., OSHA), or other requirements, or anyone who wants to be prepared for an emergency in any setting.

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Leadership Pathway Series

The Leadership Pathway Series is a three-tiered professional development program designed to cultivate confident, capable leaders—from emerging supervisors to experienced managers. In today’s rapidly evolving workplace, organizations need leaders who can adapt, inspire, and deliver results. This series was created to meet urgent and crucial workforce needs by equipping employees with the leadership skills essential for retention, engagement, and long-term success.

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Leading with Emotional Intelligence

Welcome to Leading with Emotional Intelligence — a self-paced professional development course designed to deepen your understanding of emotional intelligence (EI) and how it impacts your work, relationships, and leadership style. 

In this interactive training, you’ll explore EI on three levels:

  • Understanding your own emotions

  • Recognizing and responding to the emotions of others

  • Applying emotional intelligence in diverse professional settings

Whether you’re a seasoned leader or an emerging professional, this course equips you with practical tools to navigate complex workplace dynamics and foster stronger, more productive connections.

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Microsoft 365 Training

Proficiency in Microsoft 365, formerly known as Microsoft Office, was listed as a required skill on nearly eight-million job postings in the United States alone. With seamless cloud-based access, substantial integration and collaboration capabilities, and advanced security features, it is no wonder that over 3.7 million companies worldwide rely on Microsoft 365 for their productivity and workflow. From small businesses to international companies, employers are searching for educated and skilled individuals to excel in their positions with the innovative tools from MS 365 that are exponentially improving the workforce each and every day.

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Operations

Whether you work in manufacturing or service, our operations courses provide the knowledge needed to improve quality, boost customer satisfaction, reduce costs, and streamline operations. You’ll be introduced to the tools, techniques, and best practices that are proven effective in any business environment.

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Six Thinking Hats

In today’s fast-paced world, effective problem-solving skills, high-performing teams, and innovation are highly valued. However, navigating complex challenges and making sound decisions can be daunting. To tackle this, Dr. Edward de Bono, a renowned psychologist, introduced the Six Thinking Hats framework and parallel thinking.

Leverage the experience and creativity hidden within your team through this guided workshop. Learn this powerful thinking framework to help generate new thinking around current and recurring problems, provide a robust analysis, encourage diverse perspectives and foster comprehensive solutions. We can help you improve collaboration, problem-solving, innovation, and decision making.

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Workplace Excellence Training Series

The Workplace Excellence Training Series is an employer-driven program designed to help companies and organizations develop employees who understand workplace expectations, adapt to evolving business needs, and contribute to long-term success. Created in collaboration with employers, this series offers a comprehensive, accelerated, and flexible approach to professional development.

Through ten essential modules, employees gain insight into what businesses need and how they can thrive in today’s workplace. Using engaging, fast-paced learning methods, each session introduces key workplace concepts, explores real-world strategies, and empowers employees to apply what they’ve learned in ways that align with your organization’s goals.

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